I received word this afternoon that our DNA sample has arrived at Family Tree DNA. The e-mail they sent to me contained the following:
"The next step is the processing of your sample at our lab. When the lab has completed the processing, you will be notified immediately by email.
Our tests meet the highest standard for precision and reliability which requires individual verification by very skilled professionals. Therefore, typical times between the time when the kit goes to the lab for processing and the availability of results is about three to five weeks for all tests. Kits are shipped to the lab on a weekly basis.
These time frames are for tests that have a successful outcome from the first run at the lab. Approximately 85% of the first runs are successful. The tests are rerun on the other 15% until a good result is obtained. Unfortunately, each rerun adds several weeks to the process. We understand that the delay is frustrating to participants. When a delay occurs, your sample is being rerun as many times as it takes to achieve a successful result.
Finally, we would like to recommend that you join the International Society of Genetic Genealogy at http://www.isogg.org. Membership is free and it is a good resource.
Thank you for choosing Family Tree DNA"
"The next step is the processing of your sample at our lab. When the lab has completed the processing, you will be notified immediately by email.
Our tests meet the highest standard for precision and reliability which requires individual verification by very skilled professionals. Therefore, typical times between the time when the kit goes to the lab for processing and the availability of results is about three to five weeks for all tests. Kits are shipped to the lab on a weekly basis.
These time frames are for tests that have a successful outcome from the first run at the lab. Approximately 85% of the first runs are successful. The tests are rerun on the other 15% until a good result is obtained. Unfortunately, each rerun adds several weeks to the process. We understand that the delay is frustrating to participants. When a delay occurs, your sample is being rerun as many times as it takes to achieve a successful result.
Finally, we would like to recommend that you join the International Society of Genetic Genealogy at http://www.isogg.org. Membership is free and it is a good resource.
Thank you for choosing Family Tree DNA"
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